Terms & Conditions

Terms and Conditions

Welcome to Studio Fit India. By accessing or using our website, services, and online fitness programs, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services

Studio Fit India is an online fitness studio offering workout sessions, fitness programs, diet plans (where applicable), and related services. All services are provided subject to availability.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or accessing the services under parental/guardian supervision.

3. Payments

All payments must be made in advance through the payment methods available on our website. Prices, offers, and packages are subject to change without prior notice.

4. Health Disclaimer

Our fitness programs are designed for general fitness purposes only. Please consult a physician before starting any workout program. Studio Fit India is not responsible for any injury, health issue, or loss arising from participation in our sessions.

5. User Conduct

You agree not to misuse the website, share false information, or engage in any activity that disrupts our services or harms our brand.

6. Intellectual Property

All content on this website, including videos, logos, text, and graphics, is the property of Studio Fit India and may not be copied or distributed without written permission.

7. Modification of Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

Privacy Policy

At Studio Fit India, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our online fitness services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal details such as name, phone number, email address, age, and gender
• Payment-related information (processed securely through third-party payment gateways like Razorpay; we do not store card or bank details)
• Health and fitness-related information voluntarily shared by you for personalized training or diet guidance
• Technical data such as IP address, browser type, device information, and website usage data

2. How We Use Your Information

The information collected is used to:

• Provide, manage, and improve our fitness services
• Process payments and manage memberships
• Communicate regarding classes, schedules, updates, offers, and support
• Customize workout or diet plans based on user requirements
• Maintain internal records and service quality

3. Data Protection & Security

We use appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute security of information transmitted online.

4. Sharing of Information

• We do not sell, trade, or rent your personal information to third parties.
• Information may be shared only with trusted service providers (such as payment gateways, communication platforms, or technology partners) strictly for service delivery and legal compliance.
• We may disclose information if required by law or government authorities.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve website performance. You may choose to disable cookies through your browser settings.

6. User Consent

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. Studio Fit India is not responsible for the privacy practices or content of such external sites.

9. Changes to This Policy

Studio Fit India reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website.

10. User Rights & Responsibilities

• Users have the right to access basic information about the services they have purchased.
• Users are responsible for providing accurate and updated personal information.
• Misuse of services, sharing of login credentials, or recording/distributing class content without permission is strictly prohibited.

11. Communication Policy

• By registering with Studio Fit India, you agree to receive communication via WhatsApp, SMS, email, or calls regarding classes, updates, reminders, and promotional offers.
• You may opt out of promotional communication at any time; however, service-related communication will continue.

12. Children’s Privacy

• Our services are not intended for children under the age of 16 without parental or guardian consent.
• We do not knowingly collect personal data from minors without consent.

13. Limitation of Liability

• Studio Fit India shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.
• Participation in fitness activities is at the user’s own risk.

14. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

Cancellation and Refund Policy (Razorpay Compliant)

Studio Fit India follows a transparent and fair refund & cancellation policy in line with Razorpay guidelines and Indian consumer laws.

1. Refund Policy

• All memberships, programs, and packages purchased from Studio Fit India are non-refundable once the service has started or access has been provided.
• Refund requests, if any, are considered only within 24 hours of purchase and before service activation, subject to internal verification.
• Any refund approval is at the sole discretion of Studio Fit India.

2. Cancellation Policy

• Memberships or programs, once activated, cannot be cancelled.
• Cancellation does not guarantee eligibility for a refund.

3. Transfer Policy (Within 24 Hours)

• A purchased membership may be transferred to another individual within 24 hours of purchase.
• Transfer requests must be raised through official communication channels within the stipulated time.
• After 24 hours, no transfer, cancellation, or refund will be allowed.

4. Service Access & Refund Clarification

• In the rare event that a refund is approved:
• The membership or service may continue or may be discontinued, based on Studio Fit India’s internal assessment.
• Studio Fit India reserves the right to manage service access independently of refund processing.

5. Missed Sessions

Missed classes or sessions due to personal, medical, or technical reasons are not eligible for refunds, extensions, or compensation.

6. Processing Timeline

Any approved refund will be processed within 7–10 working days through the original payment method.

Shipping and Exchange Policy

Studio Fit India primarily provides digital services. No physical products are shipped unless explicitly mentioned.

1. Digital Delivery

All online classes, programs, and plans are delivered digitally via online platforms, email, or messaging apps.

2. Exchange

Exchanges of packages or plans are not allowed once access has been provided, unless stated under a specific offer.

Contact Us

If you have any questions, concerns, or queries regarding our services or policies, feel free to contact us:

Studio Fit India
Phone: 9310666287
Email: support@studiofitindia.com
Website: www.studiofitindia.com

We are happy to assist you and aim to respond within 24–48 working hours.